Cookies & Tracking Technologies
Toviri Cookie Policy
This Cookie Policy explains how Toviri ("we", "us", "our") uses cookies and similar technologies on our website and within our Services, and how you can manage your preferences.
1. What are cookies?
Cookies are small text files that are stored on your device (computer, phone or tablet) when you visit a website. They help the site remember your actions and preferences over time, so you do not have to re-enter them whenever you return or browse from one page to another.
We also use similar technologies such as pixels, local storage and SDKs in our mobile app. In this policy, we refer to all of these as "cookies" unless stated otherwise.
2. How Toviri uses cookies
We use cookies and similar technologies to:
- Remember your language, region and basic preferences;
- Keep you securely signed in to your account;
- Understand how you use our website and app;
- Improve performance and reliability of the Services;
- Provide personalised content and recommendations; and
- Measure the effectiveness of campaigns, features and product updates.
3. Types of cookies we use
3.1 Strictly necessary cookies
These cookies are essential for the operation of our website and app. Without them, core features such as login, security and basic navigation would not function properly.
3.2 Functional cookies
Functional cookies help us remember your preferences and choices (such as language, region or saved settings), so your experience is more consistent and convenient when you return to Toviri.
3.3 Performance & analytics cookies
These cookies collect information about how visitors use our Services — for example, which pages are visited most frequently, how long sessions last and which features are used. We use this data (often in aggregated form) to improve usability, performance and product design.
3.4 Marketing & advertising cookies
Where enabled, these cookies help us and our partners show relevant content and promotions based on your use of Toviri and other websites or apps. They may track your activity across different services and build a profile of your interests.
These cookies are typically set only with your consent, and you can opt out through our cookie banner or your browser/app settings.
4. Legal basis and consent
In many jurisdictions (including the UK and EU), we are required to obtain your consent before using non-essential cookies (such as analytics or marketing cookies). When you first visit our website, you will see a cookie banner that allows you to:
- Accept all cookies;
- Reject non-essential cookies; or
- Customise your cookie preferences.
You can withdraw or change your consent at any time by updating your preferences in the cookie settings panel (where available) or adjusting your browser settings.
5. Managing your cookie preferences
You have several options for controlling or limiting how cookies are used:
- Cookie banner: Use the banner or settings link on our site (where available) to accept, reject or customise cookie categories.
- Browser settings: Most browsers allow you to block or delete cookies via their settings (e.g. privacy or security options).
- Do Not Track (DNT): Some browsers send a DNT signal; our response to DNT may vary depending on regulatory requirements and technical feasibility.
Please note that blocking certain cookies (especially strictly necessary cookies) may affect the functionality of Toviri, and some features may not work correctly.
6. Third-party cookies
We may allow trusted third parties to place cookies through our Services, including:
- Analytics providers (e.g., tools that measure usage and performance);
- Advertising or campaign partners (where used);
- Payment processors and fraud-prevention tools;
- Map, transport and integration partners (e.g., APIs, embeds).
These third parties may collect information about your online activities over time and across different services. Their use of data is subject to their own privacy and cookie policies. We only work with partners who commit to appropriate safeguards.
7. Cookies and SDKs in the mobile app
In our mobile application, we may use software development kits (SDKs), local storage and other identifiers that serve similar purposes as cookies (e.g., analytics, crash reporting, authentication and push notifications).
You can often control certain app permissions through your device settings (for example, location, notifications or tracking permissions).
8. Retention of cookie data
Cookies may be stored for different lengths of time:
- Session cookies: These are temporary and are deleted when you close your browser or app session.
- Persistent cookies: These remain on your device for a specific period or until you delete them.
We aim to set reasonable retention periods that balance user experience, analytics needs and data minimisation principles.
9. Relationship with our Privacy Policy
This Cookie Policy should be read alongside our Privacy Policy, which explains in more detail how we process personal data, your rights and how to contact us.
10. Changes to this Cookie Policy
We may update this Cookie Policy from time to time (for example, if we add new cookies or change how we use them). When we make material changes, we will update the "Last updated" date above and may show a notice in the app or on our website.
11. Contact us
If you have any questions about our use of cookies or this Cookie Policy, please contact: